Privacy Policy

Updated February 2022

The Southeast Texas Food Bank strongly believes in protecting the integrity and privacy of personal information gathered from our supporters through all our communication channels, as well as from visitors to our website. The protection of your privacy is of great importance to us, we have created this privacy policy to communicate our practices regarding the collection and dissemination of personal information that you provide to us and that can be linked to a specific individual, such as a name, postal address, telephone number(s), email address, or any other information, provided to us by our supporters and website visitors (hereinafter “Personal Information”), as well as certain non-personally identifiable information collected when you visit many of our web pages such as the type of browser you are using (e.g. Internet Explorer or Firefox), the type of operating system you are using (e.g., Windows XP or Mac OS), the domain name of your internet service provider (e.g., AT&T or Verizon), aggregate data about the number of visits to the site and/or aggregate data about the pages visited (hereinafter “Aggregate Data”).

This policy also applies when you use social media that overlaps the Southeast Texas Food Bank’s social media and/or website. This policy does not apply to information or data the Southeast Texas Food Bank purchases from other sources. The Southeast Texas Food Bank uses its best efforts to not share information it collects from those persons it provides services to (commonly referred to as “clients”).

This policy will be updated periodically, so please be sure to reread it from time to time. The most recent date the privacy policy was updated is provided at the top of the page. By submitting your personal information to us, you are agreeing that the Southeast Texas Food Bank may use the information in accordance with this privacy policy.

The Southeast Texas Food Bank’s Collection and Use of Personal Information

The Southeast Texas Food Bank collects Personal Information supplied to us voluntarily by supporters, volunteers, and visitors to this website. We may use such voluntarily provided information to improve our understanding of your interests, to improve our services, or to contact you for future support. In order to utilize certain features of our site or receive information from the Southeast Texas Food Bank or make a donation, you may choose to provide Personal Information. If you do submit information to us, we will use that information for the purposes for which it was submitted. We may also use your information in other ways, such as to contact you about other Southeast Texas Food Bank activities and/or fundraising campaigns, to conduct matching on Facebook or other social media, or as otherwise disclosed to you at the point of collection. We may also use your name, postal address and telephone number(s) to contact you offline. If you do not wish us to contact you offline, you may opt out by contacting us in accordance with the “Opt Out” section of this policy.

The Southeast Texas Food Bank uses third-party vendors to provide services on this website and in some offline business operations. The information that you submit on this site may be provided to those vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending email messages, facilitating fundraising activities, or processing credit card transactions) on our behalf.

Other than as described in this privacy policy, or as may be necessary to protect the rights, property, and safety of our organization or others, or as may be necessary to comply with applicable law, the Southeast Texas Food Bank will not give or sell the Personal Information you provide online.

The Southeast Texas Food Bank uses the non-personally identifiable Aggregate Data information to improve the design and content of the site and to enable the Southeast Texas Food Bank to personalize your Internet experience. The Southeast Texas Food Bank may use the Aggregate Data to analyze site usage as well as create services and/or products to fit your needs. Also, the Southeast Texas Food Bank may share this Aggregate Data with the Southeast Texas Food Bank’s related entities, advertisers, partners, and/or other third party vendors. The Southeast Texas Food Bank shall own such Aggregate Data and maintain copies of such as part of its records.

Use of Email Address

When you donate to the Southeast Texas Food Bank or use sign up options on our website, you will be asked to supply your email address and other Personal Information. The Southeast Texas Food Bank does not sell or rent your email address to any third party. Email addresses gathered from donors or subscribers to Southeast Texas Food Bank communications are only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers and vendors for purposes of providing services relating to our communications with you.

The Southeast Texas Food Bank will only use your email address to send information about the Southeast Texas Food Bank (such as news and events, special programs, and fundraising). From time to time, we may send out email messages that might include information about like-missioned organizations and companies, but we do not provide them with access to any Personal Information that you have provided.

The Southeast Texas Food Bank complies with those provisions of the CAN-SPAM Act applicable to charitable organizations. You may subscribe or unsubscribe to the Southeast Texas Food Bank communication channels at any time by contacting the Southeast Texas Food Bank by email or sending a notice by United States mail to the following address at the end of this policy.

User Submissions

The Southeast Texas Food Bank welcomes your comments and participation on its site. However, you acknowledge that if you send us creative suggestions, stories, photos, videos, ideas, notes, drawings, concepts, or other information, the information shall be deemed, and shall remain, the property of the Southeast Texas Food Bank. By submission of any information to us, you assign to us, and we shall exclusively own all now known or hereafter existing rights to such information and shall be entitled to unrestricted use of the information for any purpose whatsoever, commercial or otherwise, without compensation.

As a user of our website and social media, you are responsible for your own communications and are responsible for the consequences of their posting. Therefore, do not impersonate another person nor transmit material to us that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; do not send material that reveals trade secrets, unless you won them or have the permission of the owner; do not send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; do not send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; and do not send sexually explicit images, advertising or solicitations of business, or chain letters.

You represent and warrant that any information and/or material you post or provide to the Southeast Texas Food Bank through any medium is truthful, accurate, not misleading, not confidential property of others, and not in violation of any other third party’s rights. Furthermore, you acknowledge and agree that all submissions will become the property of the Southeast Texas Food Bank and that the Southeast Texas Food Bank has the right to publish or republish the submission for any type of use including for promotional and advertising purposes without compensation to you of any kind. Should your submission include third party materials, you grant, represent and warrant that you, as well as the owner of such content, have expressly granted the Southeast Texas Food Bank a royalty-free, perpetual, irrevocable, world-wide exclusive license to use the submission in any manner, media or form now known or hereafter developed. The Southeast Texas Food Bank shall have the right to sublicense its rights.

Calls

If you give us your number, we may call you regarding Southeast Texas Food Bank programs or seek donations. We will contact you through these methods only in accordance with applicable legal requirements, and you always have the ability to opt-out of further calls.

Cookie Policy; Pixel tags, and other tracking technologies

We use cookies, small files that are sent to your Web browser and stored on your computer’s hard drive, to improve our site’s operation. The cookie is used to speed up your access to the site and the information you wish to see, as well as for website analytics, marketing efforts, and for functionality. We may also use other tools to collect data when you visit our website, including pixel tags and other tracking technologies.

The Southeast Texas Food Bank website may use “cookies” and similar tools like pixel tags and similar tracking technologies, to collect aggregate statistical information and data. Aggregate information does not identify any individual person. We may use or disclose aggregate information for any purpose. The majority of browsers accept cookies, but your browser should also give you options for preventing, accepting, or receiving notice of new cookies. Please be advised that if you block cookies, some site functionality may be lost.

Types of Cookies We Use: We may use the following types of cookies on our site

  1. Session cookies – These are temporary cookies that remain in the cookie file of your browser until you close the browser. This cookie is automatically placed onto your browser by the server software.

     

  2. Analytical cookies – Our website uses third-party cookies, such as Google Analytics for the following purposes cookie to record the time of your first visit to website, the time of your most recent visit to the website and the time of your current visit:• a cookie to record your device type:

    • a cookie to record your geolocation;
    • a cookie to record which page(s) you visit on the website;
    • a cookie to record how long you stayed on the website;
    • a cookie to record how you located our website (i.e. Google search, keyword, link from other page etc.); and
    • cookies to provide additional analytical data regarding your use of our site.

  3. Third-Party “Cookies” – We use third-party advertising companies to create and distribute advertising on our behalf. These companies may also employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. Any information these third parties collect via cookies and action tags is anonymous.We only share the information obtained through the use of Google Analytics with Google. For more information on Google’s use of your information, please see Types of Cookies Used by Google. The cookies we use for these purposes do not track your Internet usage after leaving our website and do not store your personal information. They will not be used in connection with any other information to identify you in any way. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

 

Disabling cookies
If you wish, you can usually adjust your browser so that your computer does not accept cookies:

  1. Go to the heading “Manage Cookies” and click onto the option you prefer, either stopping cookies being installed, or notifying you of them;

  2. From the list provided, click onto the program which your computer uses; if this is not shown on the list, click on the “help” heading on the bar at the top of this page, search for information on “cookies” − an explanation of how to delete cookies will appear, then follow the instructions.

Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer.

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses. You can follow the appropriate instructions for your specific browser type at https://www.aboutcookies.org. (Again, we are not responsible for external websites).

Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of our site do not work properly.

Security

This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. The security measures used on this site include, but are not limited to, appropriate firewalls and internal policies to maintain the security of stored data. Data gathered through our donation link is managed by a third party vendor who uses industry-standard Secure Socket Layer (SSL) technology. While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Warranties

THE SOUTHEAST TEXAS FOOD BANK MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND CONCERNING THE ACCURACY, SUITABILITY, OR SAFETY OF THE INFORMATION CONTAINED ON THIS WEBSITE OR ANY LINKED SITE FOR ANY PURPOSE. ALL SUCH INFORMATION IS PROVIDED “AS IS” AND WITH SPECIFIC DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. THE SOUTHEAST TEXAS FOOD BANK MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND THAT THE SERVICES PROVIDED BY THIS WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE SITE OR THE SERVER THAT HOSTS THE SITE ARE FREE FROM VIRUSES OR OTHER FORMS OF HARMFUL COMPUTER CODE. IN NO EVENT SHALL THE SOUTHEAST TEXAS FOOD BANK, ITS EMPLOYEES, AGENTS OR ANY OTHER PERSON WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION OR DELIVERY OF THIS WEBSITE, BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS SITE OR ANY LINKED SITE.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THE SOUTHEAST TEXAS FOOD BANK EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, AVAILABILITY OF INFORMATION, PRODUCTS, SERVICES OR MERCHANDISE FOUND ON THIRD PARTY SITES THAT LINK TO OR FROM THE SOUTHEAST TEXAS FOOD BANK SITE. THE SOUTHEAST TEXAS FOOD BANK DISCLAIMS ANY RESPONSIBILITY FOR PRODUCT OR SERVICE ORDERING FUNCTIONS, ORDER FULFILLMENT OR COMPLIANCE OF PRODUCTS OR SERVICES WITH ANY MANUFACTURER’S WARRANTIES OR SPECIFICATIONS. THE SOUTHEAST TEXAS FOOD BANK CANNOT BE HELD RESPONSIBLE FOR THE MATERIAL CONTAINED ON THIRD PARTY SITES AND/OR RELATED SERVICES NOR DOES THE SOUTHEAST TEXAS FOOD BANK MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION YOU MIGHT BE REQUESTED TO GIVE TO THIRD PARTY SITES.

External Links

Links to other websites do not imply an endorsement of the materials disseminated at those websites, nor does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other websites are provided by the Southeast Texas Food Bank as a convenience to its users. The Southeast Texas Food Bank is not responsible for the materials contained at any website linked to this site. If you visit the websites of any of our partners, please consult their privacy policy. Our privacy policies and terms of use apply only to your use of the Southeast Texas Food Bank site and direct interactions with the Southeast Texas Food Bank. We do not disclose personally identifiable information to those operating linked sites and we are not responsible for their privacy practices.

A Special Note about Children

The Southeast Texas Food Bank does not knowingly gather any personally identifiable information from children under the age of 13. The Southeast Texas Food Bank has no interest in collecting information from children under the age of 13.

Binding Effect/Modification of Policy and Terms

By accessing the Southeast Texas Food Bank website, you agree that the terms, combined with your act of using the website and/or services offered on or through the website have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable statute of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the terms on the grounds that it was electronically transmitted or authorized. In addition, you acknowledge that you have had the opportunity to print the terms.
The Southeast Texas Food Bank may change this Privacy Policy and Terms of use at any time by posting the changed or amended Privacy Policy and Terms of Use on the website. Your continued viewing of or use of this website following the posting of any changes to this Privacy Policy and Terms of Use will signify your assent to any such changes or amendments.

Opt-out/Contact the Southeast Texas Food Bank

If you wish to opt-out of receiving future communications or should you wish to opt-out of having your information shared by the Southeast Texas Food Bank, please contact the Southeast Texas Food Bank at the below address or phone number ((409) 839-8777) or submit your request via our website’s Contact Us form.

Postal Mail

Southeast Texas Food Bank
PO Box 21012
Beaumont, TX 77720
Telephone: (409) 839-8777

All opt-out requests will be honored. Please allow up to three months for opt-out changes to be fully implemented due to the advanced preparation of some communication contact lists.

Should you have any questions about this Privacy Policy and Terms of Use, the practices of this website, or your dealings with this website, contact the Southeast Texas Food Bank at:

Attn: Director of Marketing and Communications
Southeast Texas Food Bank
P.O. Box 21012
Beaumont, TX 77720

Did you know that a $10 donation can provide up to 30 meals for desperate people in your community? By making a donation, you are helping to ensure that hungry children in Southeast Texas are adequately nourished, that none of our senior citizens are forced to chose between medicine and food, and that every family facing a crisis can at least have the assurance of food on the table.

Your gift goes a long, long way!

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